Your MISHO pieces are nearly on their way. Orders are typically dispatched within 2–3 working days. Delivery times vary by destination, usually arriving within 1 to 7 days once shipped. You’ll receive tracking details the moment your order begins its journey.

If you require an expedited delivery, do reach out to us at info@mishodesigns.com - we’ll do our utmost to accommodate your request.

And once your jewels arrive, we’d love to see how you wear them. Tag us or send us a photo - your MISHO moment deserves to be seen.

For orders within India, there are no additional duties or taxes- your piece is shipped duty-free from our Mumbai studio.

MISHO offers complimentary shipping on all orders. Your jewels will arrive beautifully packaged, wherever you are - with our compliments.

We hope your MISHO jewels become pieces you cherish for years to come. However, should you wish to request an exchange, we’ll do our utmost to assist you.

Kindly notify us within 24 hours of receiving your piece. Please note that exchanges are subject to shipping charges and may vary depending on your location.

To begin the process, reach out to us at info@mishodesigns.com - our team will be happy to guide you.

All purchases made on mishodesigns.com or through our authorised stockists are final.

Cancellations may be requested within 24 hours of placing your order. If the order has not been processed, a refund will be issued within 15 working days. Transaction fees and applicable taxes are non-refundable.

For orders that have been dispatched, a 25% restocking fee will apply to refunds made to the original method of payment.

MISHO jewellery is handcrafted in bronze and plated with 24k gold or silver rhodium. As with all fine objects, it should be handled with care.

• Wear it after applying perfume, hairspray, or makeup
  
• Remove before bathing, swimming, or exercising
  
• Store in a soft pouch, separate from other jewellery
  
• Clean gently with a soft cloth, without rubbing or using abrasives
  
  With proper care, your pieces will remain beautiful for years to come.
  
  Pieces within the warranty period are eligible for complimentary re-plating. For items outside the warranty, this service is available at a nominal fee. To arrange cleaning or restoration, please contact us at info@mishodesigns.com

Yes. MISHO offers a two-year warranty from the date of purchase.

This warranty covers material or craftsmanship faults. It does not extend to loss, damage caused by wear and tear (such as scratches, bent rings, or broken chains), improper use or storage, or modifications made by any party other than MISHO.

Items purchased from authorised third-party retailers are not covered under our warranty. For such claims, please contact the place of purchase directly.

To initiate a warranty request, please contact us at info@mishodesigns.com with your order number and a brief description of the issue.

Get in touch with us here.

You can contact us through our contact page! We will be happy to assist you.