Soon! We typically ship within 2-3 working days of receiving an order. Thereafter, it will usually take between 1-7 days to reach you depending on your location. We'll send you an email with tracking details when it's en route.
If you need your piece urgently, email us on firstname.lastname@example.org and we'll do our best to get it to you asap.
PS - don't forget to send us that selfie! We would love to see you in your new MISHO jewels!
If you’re based in India you’ll receive your piece from our Mumbai studio duty free!
If you’re located in any other part of this beautiful world you might be subject to duties. It’s best to check your country's regulations before ordering. Import taxes, customs fees and/or other duties might be charged depending on your location. You will be responsible for these charges. Please keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.
We offer free shipping in India and free shipping on all international orders over $250.
Returns & Exchanges
We want your MISHO jewels to feel like little heirlooms that you can treasure forever. If you're not a 100% happy with your purchase, we will do our best to exchange it for you.
Our exchange policy varies based on your location.
If you're not happy with your purchase we offer free exchanges in India. Please request an exchange within 24hours of receiving your order. Shipping charges will apply.
US/ UK / EU
Please request an exchange within 24hours of receiving your order. Please note this exchange is subject to shipping charges
We do not offer refunds on purchases made on mishodesigns.com or with any of our stockists. All purchases are final.
However, you can request a cancellation within 24 hours of placing your order. If your order has not been processed we will issue a refund within 15 working days.
Product care & Materials
MISHO’s jewellery is hand crafted in sterling silver and bronze. Like all treasures, it must be handled as such. Sterling silver naturally tarnishes and all plated jewellery does lose a bit of it's colour over time. However with proper care your MISHO pieces will remain beautiful for years to come.
MISHO offers a free re-plating service for all our products. If you would like to have your piece cleaned or re-plated please email us on email@example.com
- Wear after applying perfume, hairspray and makeup
- Remove before bathing, swimming or exercising
- Store in a soft pouch separate from other jewellery
- Clean your plated jewelry gently, and don’t rub it
We have your back under our guarantee. This implies that we will take care of your merchandise for two years from the date of purchase if any damage to the material or craftsmanship of the jewellery happens. Simply contact us, and we'll work together to find a solution.
We produce handcrafted, sustainably sourced products that are built to last. We are confident in the quality of our product, which is why we provide a 2-year warranty. This also implies that the warranty does not cover missing goods, scratches caused by regular wear and tear (such as a bent ring or broken chain), inappropriate use or storage of your product, and any modification to your product performed by a third party other than MISHO.
Items purchased through a third-party vendor (outside of mishodesigns.com) will not be covered under MISHO’s warranty. Please reach out to the company the items were purchased from.